Returned item(s) can only be refunded if the original labels are attached to the item(s) and the item(s) arrive(s) in perfect condition.

Please return the original parcel parcel via track& trace service by the national Post services or courier services to:

Bronteshop / Vice Versa B.V
Valkenburgerweg 13
6367 GS Voerendaal
The Netherlands

Add a copy of your order or invoice to the parcel, or the return-document which you have downloaded via your account.

In case of further queries, email us :